FAQ's

Orders

**How long does shipping take?**
UK orders arrive within [2–4 business days]. International orders typically take [5–10 business days], depending on destination.

**Do you ship internationally?**
Yes. Shipping costs and delivery times are calculated at checkout based on your location.

**Can I change or cancel my order?**
Contact us at [email] within [1 hour] of placing your order and we'll do our best to amend it before it ships. Once an order has shipped, it can't be changed.

Sizing

**How do your pieces fit?**
Sizing details are listed on each product page. If you're between sizes, we recommend [sizing up / sizing down / your general guidance].

**Do you have a size chart?**
Yes — full measurements are available in the Size Chart tab on each product page.

Returns & Exchanges

**What's your return policy?**
See our [Exchanges] page for full details.

**My item arrived faulty — what do I do?**
Email [email] with your order number and a photo of the issue, and we'll sort it out.

Payment

**What payment methods do you accept?**
[Visa, Mastercard, Amex, Shop Pay, Apple Pay, etc. — list what you actually support]

**Is my payment information secure?**
Yes, all payments are processed securely through Shopify's checkout.